OSH Management System

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OSH Policy 

Incident Investigation

The Manager (together with the employee and elected OSH Representative) are to review the Incident Report to ensure that all details pertaining to the affected employee, details of the incident and injury (if applicable) are complete.


Incident analysis is to commence as soon as possible (after appropriate First Aid and medical attention has been given) to determine the immediate cause and any underlying factors that may have contributed to causing, the incident. This analysis should be completed within five (5) working days of the incident occurring or as soon as practicable.


Incident analysis is to be conducted by employees who have received the appropriate training in OSH investigation technique. The investigation team should include the OSH Representative, the affected employee's Manager, and if possible the person(s) involved in the incident.


The purpose of incident analysis is not to find fault or allocate blame but rather establish recommendations which:

1. identify what needs to occur to avoid a repeat of the incident;


2. identify what action is required and who is responsible for that action; and


3. identify what subsequent action is required.


It is the responsibility of the Manager to ensure that an incident analysis has been conducted and that adequate and appropriate remedial action has been identified to prevent reoccurrence of the incident. This information is to be recorded in WinOSH along with the details of the person responsible for undertaking remedial action and the time frame for completion.


Remedial Action

Remedial action should be instigated commensurate with the severity of the incident experienced and duly informed by reasonable practicality. Typically, this includes the application of one or more of the following controls (referred to as a 'hierarchy of control') whereby the first is the preferred option:


1. Elimination: e.g. certain practices or equipment may not be permitted for use.


2. Substitution: e.g. some chemicals may be used in preference to other, more hazardous products.


3. Isolation: e.g. remove a hazardous product from the working environment and storing it in a secure area.


4. Engineering: e.g. the use of trolleys for moving and carrying objects.




To assist with decision making the incident investigator is to use the following tables:

Document is under review - pending approval 
Commission framework for investigating OHS incidents and conducting root cause analysis. 
Download here

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