Global Cities | A Better World
Training & Courses
Training & Courses
Develop your organisation's capabilities by investing in people.
With a range of short courses and training solutions we can tailor your training needs to ensure that your organisation continues to adapt to the opportunities of the future. From online learning to class room and experiential learning, VUCAP Strategy & Risk has the learning and development solution for you.
View the course catalogue below.
Health and Safety
General Health and Safety
Advanced Health and Safety (AU, NZ)
Alcohol and Other Drugs in the Workplace
COVID-19 Awareness (AU, NZ)
COVID-19 Safe Workplace Plan (AU)
Driver Safety
Electrical Safety (AU, NZ)
Emergency Procedures
Ergonomics
Fatigue Management
Fire Safety
First Aid Refresher
Hazard Identification
Health and Safety Committees
Health and Safety Representatives (AU, NZ)
Incident Investigation
Infection Control in the Workplace
Injury Management (AU, NZ)
Mental Health and Safety for Managers (AU, NZ)
Manual Tasks (AU, NZ)
Office Safety
OHS Awareness (VIC)
OHS for Managers (VIC)
OSH Awareness (WA)
OSH for Managers (WA)
Sharps Safety (AU, NZ)
Stress Management
Stress Management for Managers
Warden Instruction
WHS Awareness (AU)
OHS Risk Management (AU)
Work / Life Balance (AU, NZ)
Working Alone Safely
Workplace Inspections (AU, NZ)
Health and Safety
Mining and Resources Industry
Managing Safety and Health for Appointed Persons (WA)
Mining Health and Safety Awareness (AU)
Retail and Food Industries
Armed Robbery Survival Skills
Food Handling and Hygiene Procedures
Food Safety Standards
OSH for the Retail Industry (AU)
Chemical and Laboratory Safety
Hazardous Chemicals (AU)
Hazardous Substances (NZ)
Labels and Safety Data Sheets (AU, NZ)
Laboratory Safety - Biological Hazards
Laboratory Safety - Chemical Hazards (AU, NZ)
Laser Safety
Radiation Safety (AU)
Solvents
Spill Prevention and Control
High Risk / Construction Industry
Asbestos Awareness (AU, NZ)
Confined Space Entry
Construction Safety Orientation (AU, NZ)
Forklift Safety
Hand Hazard Awareness
Hearing Conservation
Hot Work
Lock Out / Tag Out
Manual Tasks for Construction Workers (AU, NZ)
Personal Protective Equipment
Plant Safety
Safe Work Planning (SWMSs and JSAs)
Working at Heights (AU, NZ)
Working Near Services (AU, NZ)
Working Outdoors (AU, NZ)
Chain of Responsibility
Chain of Responsibility Code of Practice (AU)
Dimensions and Indivisible Loads (AU)
Fatigue Management Duties of Off-Road Parties (AU)
Heavy Vehicle Driver Fatigue (AU)
Heavy Vehicle Driver Safety (AU)
Introduction to Chain of Responsibility (AU)
Load Restraint (AU)
Transporting Dangerous Goods (AU)
Weight of Loads (AU)
Leadership and Management
Leadership and Management
Building and Managing Teams
Change Management
Change Management for New Systems
Contractor Management
Emotional Intelligence in Leadership
Engaging and Motivating Employees
Leadership
Leading Virtual Teams
Making Decisions
Managing Difficult Situations
Managing the Discipline Process
Managing Workplace Conflict
Running Effective Meetings
Running Effective Virtual Meetings
Business Continuity Management
Introduction to Workplace Data
Risk Management
Workforce Planning
Planning and Running Events
Project Management
Writing Effective Business Cases
Inductions
Contractor Induction (High Risk) (AU, NZ)
Contractor Induction (Low Risk) (AU, NZ)
Directors’ Induction
Employee Induction
Health Services Induction
Laboratory Induction
Manager Induction
Site Induction
Finance
Anti-Money Laundering and Counter-Terrorism Financing (AU)
Cash Handling
Conduct and Disclosure Obligations for Financial Advisers (AU)
Credit Assessment Fundamentals (AU, NZ)
Credit Risk Management
The Debt Collection Guideline: For Collectors and Creditors (AU)
Finance for Non-financial Professionals
Financial Product Advice and Dealing Guide (AU)
General Insurance Code of Practice (AU)
Insurance Brokers Code of Practice (AU)
Insider Trading Awareness (AU, NZ)
Knowledge Requirements for Financial Product Advisers (AU)
Managing Budgets
National Consumer Credit Protection Act Awareness (AU)
National Credit Code Awareness (AU)
Professional Standards for Financial Advisers
Securing Payment Card Data
Supporting Vulnerable Customers in the Finance Industry (AU)
Talent Management
Coaching
Interviewing Skills and Techniques
Managing Probation
Mentoring Others
Offboarding
Onboarding
Performance Management for Employees
Performance Management for Managers
Recruitment and Selection
Remuneration and Rewards (AU, NZ)
Strategic Talent Management
Writing Position Descriptions and Job Advertisements
Personal Development
Business Etiquette
Business Writing Skills
Conflict Resolution For Employees
Coping with Change in the Workplace
Creating eLearning Modules
Cross-Cultural Communication (AU, NZ)
Cultural Awareness (AU, NZ)
Designing and Delivering Presentations
Developing Resilience
How to Communicate Effectively
Improving Your Listening Skills
Influencing and Negotiating with Others
Problem Solving
Running Effective Face-to-Face Training
Time and Priority Management
Understanding Body Language
Understanding Different Behavioural Styles
Writing Effective Emails
Writing Minutes Effectively
Sales
Creating Business Blogs
Handling Objections
Introduction to Sales
Networking Skills
Sales Prospecting
Telephone Sales
ICT
Acceptable Internet Use
Cyber Security Awareness (AU, NZ)
Electronic Communication and Social Media
Information Security Management
Microsoft Office
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Customer Service
Customer Service
Developing Client Relationships
Handling Angry and Upset Customers
Managing Complaints
Professional Telephone Etiquette
Sustainability / Environment
Air Emissions Management
Corporate Social Responsibility
Environmental Awareness
Environmental, Social and Governance Disclosure
Reporting (NZ)
Resource Efficiency
Sustainability Awareness
Sustainable Energy Practices
Waste Management (AU, NZ)
Water Conservation
Health Care / Clinical
Abuse and Neglect
Chronic Disease Awareness
Client Risk Management
Dealing with Difficult and Aggressive Patients
Death Procedures
Decision Making and Consent
Dementia
Hand Hygiene
Incontinence
Infection Control for Health Care Workers
Invasive Procedures
Managing Food Allergies and Intolerances
Manual Tasks for Healthcare Workers (AU, NZ)
Medication Management (AU, NZ)
Nutrition and Swallowing (AU, NZ)
Positive Behaviour Support
Preceptorship (AU)
Safe Patient Handling
Ethics and Conduct
General
Business Ethics
Business Travel Arrangements
Closing the Gap (Cth, WA)
Code of Conduct
Competition and Consumer Act Awareness (AU)
Conflict of Interest
Copyright (AU, NZ)
Corporate Governance (AU, NZ)
Domestic Violence (AU, NZ)
Effective Practices When Working from Home «
Fraud and Corruption Awareness
Global Anti-bribery and Corruption (AU, NZ)
Information Disclosures for Corporate Whistleblowers (AU)
Mandatory Reporting (ACT, NSW, NT, QLD, SA, TAS, VIC, WA)
Modern Slavery Act
Privacy Awareness (AU, NZ)
Records Management
Spam Act Awareness (AU)
The European Union General Data Protection Regulation
Understanding and Working with the Board
Understanding Workplace Rights (AU)
Working from Home
Ethics and Conduct
Education and Universities
Animal Research Ethics (AU)
Disability Standards for Education (AU)
ESOS Framework Awareness (AU)
Human Research Ethics (AU)
Intellectual Property (AU, NZ)
Research Integrity (AU)
Sexual Assault and Sexual Harassment at Universities (AU)
Student Code of Conduct
Government Sector
Accountable and Ethical Decision Making (WA)
Delegation of Authority (QLD)
Freedom of Information (ACT, NT, SA, VIC, WA)
Human Rights Act (ACT)
Information Privacy Awareness (ACT, NT, QLD)
Personal Information Protection (TAS)
Privacy and Data Protection Awareness (VIC)
Privacy and Personal Information Protection (NSW)
Procurement Guidelines for Australian Federal Government (AU)
Procurement Guidelines for New Zealand Government (NZ)
Procurement Guidelines for State Government
(ACT, NSW, QLD, VIC, WA)
Public Access to Government Information (NSW)
Public Interest Disclosures
(Cth, ACT, NSW, NT, QLD, SA, TAS, VIC, WA)
Recordkeeping Awareness (WA)
Right to Information (QLD, TAS)
Victorian Charter of Human Rights and Responsibilities (VIC)
Equal Employment Opportunity (EEO)
Disability Awareness (AU, NZ)
Discrimination and EEO (AU, NZ)
Discrimination and EEO for Managers (AU, NZ)
Diversity in the Workplace (AU, NZ)
Managing Unconscious Bias
Mental Health Awareness (AU, NZ)
Mental Health Disclosure (AU, NZ)
Sexual Harassment Prevention
Sexual Harassment Prevention for Managers
Supporting Colleagues with Anxiety
Supporting Colleagues with Depression
Workplace Bullying and Occupational Violence
Workplace Bullying and Occupational Violence for Managers